Shipping Information

All orders are processed Monday to Friday only (excluding public holidays). We will process the order within 3-5 working days after receiving it. If there is an increase in order volume due to events or holidays, the order may take an additional 3-5 working days to be sent out. The normal shipping time after the logistics company receives the package is 7-15 days (the specific time is subject to actual conditions). If your order is time-sensitive, please send us an email so that we can further assist in expediting your order if possible.

After placing your order, you will receive an order confirmation via email. This email confirms that your order has been received. After your order is shipped, you will receive a second email containing logistics information. You can track the latest logistics information through the logistics tracking number.

It is the customer’s responsibility to provide an accurate and complete shipping/delivery address for their order. I’m Mine will not refund or exchange items for customers if an incorrect or incomplete shipping address is provided. If your address is incorrect and returned to sender, you will be charged an additional reshipment fee.

U Sohot is not responsible for lost, stolen or damaged packages. If you feel your package is lost, damaged, or damaged, please submit a claim to the carrier and we will work with you.

For international orders, there are sometimes duties and taxes when your package arrives, which are charged in addition to international shipping charges. Please note that customers are responsible for paying all import taxes, duties and local sales taxes imposed by the country to which they are shipping. Fees vary in each country based on regulations. U Sohot is not responsible for any delays in delivery caused by local customs or third-party delivery companies.

If you have any questions about our shipping policy, please contact us.

Sign up to get 15% off 🎉

Order now and get a great gift! 🎁

We don’t spam! Read our privacy policy for more info.

Shopping Cart
Scroll to Top